Désirée joined HQAI in 2017. As of June 2023 she took on the role of the Director of HQAI alongside her role as Head of Marketing and Communication. Désirée has a proven track record of engaging and connecting stakeholders in a solution-oriented manner. She is passionate about building creative bridges to HQAI’s numerous audiences, explaining the benefits of independent auditing and incentivising partnerships that contribute to HQAI's mission. Previously she managed the role of the Deputy Director and led the MarCom Service.
Prior to joining the HQAI team Désirée led the communication department of CERAH - Geneva Centre of Humanitarian Studies and held senior communication and marketing positions for different Swiss and European companies, assuming global responsibilities for internal and external communication. She is a seasoned leader, thoroughly interested in the growth of her team and successfully building on empowerment and consultation. Since 2014 Désirée is co-leader of an association providing development support in Madagascar. Her voluntary activity includes fundraising, advocacy, project management and field work with community leaders and the local population.
Désirée is a certified ISO14001 Environmental Management Systems Auditor. She is also trained in ISO9001 (Quality Management Systems) and completed HQAI's auditor training (Core Humanitarian Standard training, ISO19011 Lead auditor course, HQAI e-learning and face-to-face auditor training).
Désirée holds a Diploma in Translations with focus on Marketing and Business Administration from the university of Heidelberg, Germany, as well as a Certificate of Advanced Studies in “Communication, Negotiation and Advocacy in Humanitarian Settings” from the Geneva Centre of Humanitarian Studies.
Explaining nuts, bolts and benefits
My answer to that question is two-fold:
1) its people. HQAI is a small team of dedicated and hard-working people. We support each other and we take the time to follow up on how our colleagues are doing. HQAI is what I call a team.
2) its uniqueness. Independent quality assurance is a scary "thing" for many partners, but we do our job for the sake of vulnerable people, with our mission in mind to help improve the quality and accountability of aid, and with a true partnership approach. This attitude is different and it is one of the reasons I work for HQAI.