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Featured resources

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HQAI in 90 seconds

We have 90 seconds to explain what HQAI does and why. A fabulous challenge for our staff.

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Audit requirements

The Policy that rules HQAI's audit services certification, independent verification and benchmarking

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The Core Humanitarian Standard

The standard we audit against


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Resources

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FAQ

Find your answer here

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benefits of independent quality assurance

This video gives the floor to affected people, donors and organisations. So that THEY can tell the story.

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HQAI goes local

National organisations are powerful actors to improve assistance to affected populations. HQAI Goes Local together with them.

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The benefits of HQAI's services

The benefits of HQAI for the humanitarian and development sector: learning, improvement, accountability, trust, economies, localisation.

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It's pronounced ...

How is HQAI pronounced? A video series about pronunciation and much more.

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EFICOR's journey

Certification against the CHS is essential for many national organisations. Hear from Indian EFICOR.

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Harmonising donor assessments

The CHS is going to be a central tool in harmonisation, incl. for cutting duplication, harmonising & simplifying donor due diligence.

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Partnerships

"Feedback from affected populations is wonderful evidence for organisations to take to donors" says Andy Wheatley, Adviser embedded in DFID.

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Audit reports

Fast track to audit reports published by HQAI

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STD014 - HQAI self-assessment tool

The tool for organisations undertaking a self-assessment as part of an HQAI audit.

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GUI125 - HQAI self-assessment Manual

A handy overview for organisations on how to carry out their self-assessment.

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POL048 Complaint Management Policy

Ruling the management of Complaints