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Featured resources

HQAI in 90 seconds

We have 90 seconds to explain what HQAI does and why. A fabulous challenge for our staff.

Audit requirements

The Policy that rules HQAI's audit services certification, independent verification and benchmarking

The Core Humanitarian Standard

The standard we audit against

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Towards improvement: discover the audit journey with HQAI

April 2021

How does an audit journey with HQAI look like?

HQAI in 90 seconds

November 2020

We present HQAI in 90 seconds. HQAI is an independent auditor for the humanitarian and development sector.

Report 2020 donor round table

November 2020

The summary report of the 2020 October donor roundtable

supporting the CHS and HQAI - status to date
Support and recognition to date

November 2020

Supporting the CHS and independent quality assurance. The big picture to date.

POL110 Conflict of Interest Policy

Updated November 2020

The framework for ensuring the absence of conflict of interest.

PRO048 Complaint Management Procedure

Updated September 2020

Describing the process filing a complaint

POL048 Complaint Management Policy

Updated September 2020

Ruling the management of Complaints

GUI125 - HQAI self-assessment Manual

June 2020

A handy overview for organisations on how to carry out their self-assessment.

STD014 - HQAI self-assessment tool

June 2020

The tool for organisations undertaking a self-assessment as part of an HQAI audit.

Audit reports

Updated January 2021

Fast track to audit reports published by HQAI


August 2018

"Feedback from affected populations is wonderful evidence for organisations to take to donors" says Andy Wheatley, Adviser embedded in DFID.

Harmonising donor assessments

February 2020

The CHS is going to be a central tool in harmonisation, incl. for cutting duplication, harmonising & simplifying donor due diligence.