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Audit requirements
The Policy that rules HQAI's audit services certification, independent verification and benchmarking
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Resources
POL016 HQAI Environment Policy
Updated December 2022
HQAI Environment Policy
POL048 Complaint Management Policy
Updated September 2020
Ruling the management of Complaints
POL103 Claims policy
December 2021
Claims organisations can or should make in relation to CHS audits
POL110 Conflict of Interest Policy
Updated November 2021
The framework for ensuring the absence of conflict of interest.
POL114 Third-party quality assurance policy
September 2022
Requirements applicable for HQAI's services
POL200 HQAI Facilitation Fund Policy
Updated March 2022
Ruling the management of HQAI Facilitation Fund
PRO048 Complaint Management Procedure
Updated September 2020
Describing the process filing a complaint
PRO200 Facilitation Fund Procedure
Updated in August 2022
Hands-on: how to apply to the HQAI Facilitation Fund
Report 2020 donor round table
November 2020
The summary report of the 2020 October donor roundtable
STD014 - HQAI self-assessment tool
June 2020
The tool for organisations undertaking a self-assessment as part of an HQAI audit.
Support and recognition to date
November 2020
Supporting the CHS and independent quality assurance. The big picture to date.
