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Featured resources

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HQAI in 90 seconds

We have 90 seconds to explain what HQAI does and why. A fabulous challenge for our staff.

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Audit requirements

The Policy that rules HQAI's audit services certification, independent verification and benchmarking

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The Core Humanitarian Standard

The standard we audit against


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Resources

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e-learning

September 2020

Our e-learning course (introduction) for future focal points and all who are interested

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POL048 Complaint Management Policy

Updated September 2020

Ruling the management of Complaints

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PRO048 Complaint Management Procedure

Updated September 2020

Describing the process filing a complaint

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CHS

June 2020

The standard we audit against.

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GOV001 Articles of association

June 2020

We are an association! Read the founding articles here.

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POL114 Third-party quality assurance policy

July 2021

Requirements applicable for HQAI's services

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STD014 - HQAI self-assessment tool

June 2020

The tool for organisations undertaking a self-assessment as part of an HQAI audit.

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GUI125 - HQAI self-assessment Manual

June 2020

A handy overview for organisations on how to carry out their self-assessment.

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2019 people and numbers

April 2020

HQAI’s structure, people and financial statements 2019.

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2019 in focus

April 2020

The flagship publication is a punch overview of 2019, HQAI's activities and impact.

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Harmonising donor assessments

February 2020

The CHS is going to be a central tool in harmonisation, incl. for cutting duplication, harmonising & simplifying donor due diligence.

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EFICOR's journey

February 2020

Certification against the CHS is essential for many national organisations. Hear from Indian EFICOR.