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Featured resources

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HQAI in 90 seconds

We have 90 seconds to explain what HQAI does and why. A fabulous challenge for our staff.

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Audit requirements

The Policy that rules HQAI's audit services certification, independent verification and benchmarking

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The Core Humanitarian Standard

The standard we audit against


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Resources

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2018 numbers

April 2019

HQAI, people and numebrs 2018.

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2018 annual report

April 2019

HQAI’s annual report 2018.

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Our financials

May 2021

Transparency and accountability: HQAI financials and accreditation

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2020 annual report

April 2021

HQAI’s annual report 2020.

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2020 numbers

April 2021

HQAI’s financial statements 2020.

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POL110 Conflict of Interest Policy

Updated November 2020

The framework for ensuring the absence of conflict of interest.

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PRO048 Complaint Management Procedure

Updated September 2020

Describing the process filing a complaint

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POL048 Complaint Management Policy

Updated September 2020

Ruling the management of Complaints

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GUI125 - HQAI self-assessment Manual

June 2020

A handy overview for organisations on how to carry out their self-assessment.

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STD014 - HQAI self-assessment tool

June 2020

The tool for organisations undertaking a self-assessment as part of an HQAI audit.

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PRO200 Subsidy Fund Procedure

Updated December 2020

Hands-on: how to apply to the subsidy fund

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POL200 Subsidy Fund Policy

Updated December 2020

Ruling the management of the Subsidy Fund