addarrow-downarrow-leftarrow-rightarrow-upcanceldowndownloademailIcons / Social / FacebookfilterhomeIcons / Social / InstagramleftIcons / Social / LinkedInmenuremoverightsearchtagtranslateIcons / Social / TwitterupIcons / Social / YouTube

Filter, search, scroll

Accessibility, quality and transparency of information are essential. This resources pages is here for you.
With the filter function you should be able to find what you are looking for: please use the tags and categories to narrow down your search. We hope you'll enjoy reading.

You do not find what you are looking for? Let us know. We can - most probably - help you and we will - most certainly - have a chance to say "hello":


2018 annual report

April 2019

HQAI’s annual report 2018.

2020 annual report

April 2021

HQAI’s annual report 2020.

2020 numbers

April 2021

HQAI’s financial statements 2020.

POL110 Conflict of Interest Policy

Updated November 2021

The framework for ensuring the absence of conflict of interest.

PRO048 Complaint Management Procedure

Updated September 2020

Describing the process filing a complaint

POL048 Complaint Management Policy

Updated September 2020

Ruling the management of Complaints

GUI125 - HQAI self-assessment Manual

February 2022

A handy overview for organisations on how to carry out their self-assessment.

STD014 - HQAI self-assessment tool

June 2020

The tool for organisations undertaking a self-assessment as part of an HQAI audit.

PRO200 Facilitation Fund Procedure

Updated in August 2022

Hands-on: how to apply to the HQAI Facilitation Fund

POL200 HQAI Facilitation Fund Policy

Updated March 2022

Ruling the management of HQAI Facilitation Fund

GOV001 Articles of association

June 2020

We are an association! Read the founding articles here.

HQAI strategy

December 2019

HQAI strategy 2020-2023