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Resources
POL110 Conflict of Interest Policy
Updated November 2021
The framework for ensuring the absence of conflict of interest.
PRO048 Complaint Management Procedure
Updated September 2020
Describing the process filing a complaint
POL048 Complaint Management Policy
Updated September 2020
Ruling the management of Complaints
GUI125 - HQAI self-assessment Manual
February 2022
A handy overview for organisations on how to carry out their self-assessment.
STD014 - HQAI self-assessment tool
June 2020
The tool for organisations undertaking a self-assessment as part of an HQAI audit.
PRO200 Facilitation Fund Procedure
Updated in August 2022
Hands-on: how to apply to the HQAI Facilitation Fund
POL200 HQAI Facilitation Fund Policy
Updated March 2022
Ruling the management of HQAI Facilitation Fund
GOV001 Articles of association
June 2020
We are an association! Read the founding articles here.
HQAI history
December 2019
Independent quality assurance and the humanitarian sector: a history.