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Resources
benefits of independent quality assurance
September 2019
This video gives the floor to affected people, donors and organisations. So that THEY can tell the story.
HQAI goes local
January 2020
National organisations are powerful actors to improve assistance to affected populations. HQAI Goes Local together with them.
The benefits of HQAI's services
December 2019
The benefits of HQAI for the humanitarian and development sector: learning, improvement, accountability, trust, economies, localisation.
It's pronounced ...
June 2019
How is HQAI pronounced? A video series about pronunciation and much more.
EFICOR's journey
February 2020
Certification against the CHS is essential for many national organisations. Hear from Indian EFICOR.
Harmonising donor assessments
February 2020
The CHS is going to be a central tool in harmonisation, incl. for cutting duplication, harmonising & simplifying donor due diligence.
Partnerships
August 2018
"Feedback from affected populations is wonderful evidence for organisations to take to donors" says Andy Wheatley, Adviser embedded in DFID.
STD014 - HQAI self-assessment tool
June 2020
The tool for organisations undertaking a self-assessment as part of an HQAI audit.
GUI125 - HQAI self-assessment Manual
February 2022
A handy overview for organisations on how to carry out their self-assessment.
POL048 Complaint Management Policy
Updated September 2020
Ruling the management of Complaints
PRO048 Complaint Management Procedure
Updated September 2020
Describing the process filing a complaint
POL110 Conflict of Interest Policy
Updated November 2021
The framework for ensuring the absence of conflict of interest.