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Resources
POL001 Code of Conduct
Updated September 2021
The framework for our Standards of behaviour and performance.
POL103 Claims policy
December 2021
Claims organisations can or should make in relation to CHS audits
POL110 Conflict of Interest Policy
Updated November 2021
The framework for ensuring the absence of conflict of interest.
PRO048 Complaint Management Procedure
Updated August 2024
Describing the process of filing a complaint
POL048 Complaint Management Policy
Updated June 2024
Ruling the management of Complaints
PRO200 Facilitation Fund Procedure
Updated in December 2024
Hands-on: how to apply to the HQAI Facilitation Fund
POL200 HQAI Facilitation Fund Policy
Updated November 2024
Ruling the management of HQAI Facilitation Fund
GOV001 Articles of association
June 2020
We are an association! Read the founding articles here.