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Our control system is ISAE3000-assessed

Independent validation of HQAI’s quality assurance control system

Third-party auditors validate HQAI's control environment against international criteria, underscoring the strength and integrity of HQAI's quality assurance system for the humanitarian and development sector. This ISAE 3000 Type 1 recognition will enhance trust among partners, donors and the stakeholders HQAI works with.


About this Assurance

External, third-party ISAE 3000 Type 1 assurance was granted—providing limited assurance regarding the description and design of HQAI’s internal controls for delivering quality assurance services in the humanitarian and development sector. This audit was conducted by Fiduconsult, Lausanne, Switzerland.


Scope & Controls Covered

This ISAE 3000 type 1 assurance focused on HQAI’s delivery of quality assurance engagements, in particular:

  • Acceptance and continuance of quality assurance engagements
  • Quality control and auditor oversight
  • Audit conclusion and documentation
  • Complaints and appeals

How the Assurance was Conducted

  • Management inquiry;
  • Inspection of control evidence and analysis;
  • Walkthrough of control processes with the key staff responsible;
  • Assessment of the controls and their appropriateness with control objectives.

Auditor’s Opinion

The independent auditor concluded:

  • the description presents fairly the internal control system related to the Quality Assurance Services of HQAI (as designed and implemented),
  • the controls related to the control objectives were appropriately designed, and
  • the controls described were in place and adequate.

Why This Matters

Just as HQAI’s ISO17065 accreditation bolsters trust in its CHS certification, this ISAE 3000 Type 1 assurance further reinforces the credibility of HQAI’s quality assurance services.

Key benefits include:

  • Credibility and Trust: Independent verification increases stakeholder confidence in HQAI’s control system.
  • Impartiality & Consistency: Assessed against internationally recognised standards and by independent auditors.
  • Continuous Improvement: Assessment results foster enhancement over time.