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ISAE 3000 assurance

HQAI Successfully Completes External ISAE 3000 Type 1 Audit

Third-party auditors validate HQAI's control environment against international criteria, underscoring the strength and integrity of HQAI's quality assurance system for the humanitarian and development sector. This ISAE 3000 Type 1 recognition will enhance trust among partners, donors and the stakeholders HQAI works with.

The report covers the period from 01 January to 15 July 2025 and was conducted by a third party in accordance with International Standard on Assurance Engagements (ISAE) 3000 (Revised), Assurance Engagements other than Audits or Reviews of Historical Financial Information, issued by the International Auditing and Assurance Standards Board (IAASB). This engagement assessed the description and design of HQAI's internal controls for delivering quality assurance services in the humanitarian and development sector.

The resulting ISAE 3000 assurance report demonstrates the strength of HQAI’s structured quality assurance system—encompassing auditor selection and oversight, conflict-of-interest safeguards, continuous competence development, risk management, and secure documentation processes. Supported by regular internal and external reviews, our processes ensure the impartiality, reliability and rigour expected under ISAE 3000.

This outcome reinforces HQAI’s standing as a trusted provider of independent assurance in the humanitarian and development sector,.


Processes and controls covered by HQAI's ISAE 3000 assurance report:

This ISAE 3000 type 1 assurance focused on HQAI’s delivery of quality assurance engagements, in particular:

  • Acceptance and continuance of quality assurance engagements
  • Quality control and auditor oversight
  • Audit conclusion and documentation
  • Complaints and appeals

Satisfaction

The limited assurance assessment was conducted by Fiduconsult, Lausanne, Switzerland, including, amongst others, the following work:

  • Management inquiry;
  • Inspection of control evidence and analysis;
  • Walkthrough of control processes with the key staff responsible;
  • Assessment of the controls and their appropriateness with control objectives.

The auditor's opinion concluded that

  • the description presents fairly the internal control system related to the Quality Assurance Services of HQAI (as designed and implemented),
  • the controls related to the control objectives were appropriately designed, and
  • the controls described were in place and adequate.

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