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We ensure

Never before have so many people needed our help.

The world is uncertain for all of us. But the lives of those languishing in refugee camps, facing the most extreme impacts of climate change, living amid conflict, and reeling from natural disaster have never been so perilous.

What you give has the potential to transform lives.

But how can you be sure what you give provides those in need with the assistance, dignity, and self-determination they so desperately require?

We ensure.

Our auditors, Jo and Johnny, speak about what it means to put communities at the centre during an audit.

HQAI is the aid sector’s leading independent certification body. We assess the work of aid organisations against one of the most relevant standards in the humanitarian sector, the Core Humanitarian Standard on Quality and Accountability (CHS).

The CHS articulates decades of best practice which, when successfully implemented, ensures aid is efficient, effective, inclusive, and respectful of those most in need of assistance.


Learn about CHS-certified organisations that #improveAid!

All CHS-certified organisations

CHS-certified: Aid you can trust.

The next time you give, look for the CHS-certification mark.


Globally, 1 in 45 people need aid. But how can you be sure they get the help they need?

War is loud. Cyclones are deafening. Famine can be silent. How can you be sure the voices of people in crisis are heard?

Everyone deserves to be treated with dignity. But how can you be sure people receiving aid get the respect they deserve?

We ensure.



We all want to live in a world in which aid delivers for the people who most need it. Our quality assessments help to realise this world. Elissa Goucem, Head of HQAI Quality Assurance

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Get to know how we cetifiy.