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TrustInAid

It takes time, money and commitment to provide aid to those who need it. And to meet this need, there are many thousands of aid organisations doing outstanding work in challenging contexts.

But how do you know where your support will have the greatest impact? In the complex landscape of international aid, how do you know who to trust?

We help you trust.

HQAI. So you can #TrustAid.

In order to improve, aid organisations need to know what they do well, and what they can do better.

The Humanitarian Quality Assurance Initiative (HQAI) was founded to support aid organisations to better meet the needs of people in crisis. We do this by assessing aid organisations against the internationally agreed commitments contained in the Core Humanitarian Standard (CHS).

Some of the questions we address when we assess aid organisations include:

  • Were the goods and services delivered to people in crisis what people really needed?
  • Did the experience of aid leave people better off, or has it made them worse off and put them more at risk?
  • Were the intentions of aid organisations communicated effectively to people in crisis?
  • Were the opinions of those people in crisis listened to?
  • Were people in crisis treated with dignity and respect by aid workers?
  • Was the money given to aid organisations spent well?

The HQAI audit is not about a particular country, project or context. It has a very systematic approach to assess whether an organisation has appropriate mechanisms in place to maximise quality and accountability, identify incidents and take appropriate action. When aid organisations are found to have met the commitments set out in the Core Humanitarian Standard, we certify that they have done so. This means they can use the HQAI CHS certification mark in their work.

Many aid organisations have been certified by HQAI – you can find a complete list of CHS certified organisations here. And many more organisations are seeking to become certified right now.

HQAI CHS certification mark

Join a global movement to improve aid: look out for the HQAI CHS certification mark.

And join our mailing list to get news of the latest organisations that have been certified and updates on HQAI's work.

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Join our mailing list

Receive updates on newly CHS certified organisations.
We promise that you will only hear from us four times a year.

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CHS certified organisations

See which organisations are CHS certified!

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Learn how CHS certification works!

Get to know how we certify.